What is Included

Monthly Adhoc Support: Your dedicated tech support allowance that's always there when you need it most. Whether you're struggling with software quirks, need help implementing new tools, or require assistance troubleshooting unexpected issues, you have direct access to expert help without the panic of finding someone reliable at short notice. This isn't just break-fix support, it's a proactive partnership. Use your monthly allocation for anything from optimising existing systems and integrating new software to getting second opinions on tech decisions. Having this support in your back pocket means you can confidently explore new opportunities and solutions, knowing expert help is just a message away.

One-to-One Training Calls: Transform from technology user to technology master through personalised training sessions designed around your specific needs and learning style. Rather than struggling through generic tutorials or wasting hours trying to figure things out alone, you receive focused, one-on-one instruction that gets you up to speed quickly and efficiently. Whether you need to master new software your business depends on, understand advanced features that could save you hours each week, or simply gain confidence using tools that intimidate you, these sessions are tailored to your pace and business context. Your trainer understands your business challenges and shows you exactly how technology can solve them.

Emergency Help When Things Break: When disaster strikes, you need immediate expert intervention, not an appointment next week. Our emergency support provides rapid response when critical systems fail, ensuring your business disruption is minimised and your stress levels remain manageable. Whether it's a website down during a product launch, email systems failing before an important client presentation, or essential software refusing to cooperate during crunch time, you have direct access to expert troubleshooting that gets you back online fast. This isn't just technical support, it's business continuity insurance that protects your reputation, revenue, and peace of mind.

Why Choose Tech Peace of Mind Plan?

Immediate Access: No more frantically searching for reliable tech help when problems arise. Your support team already understands your business and systems.

Cost Predictability: Budget-friendly monthly investment that's far less expensive than emergency callout fees or the revenue lost during extended downtime.

Learning Investment: Each support interaction makes you more capable and confident with technology, building long-term value for your business.

Business Protection: Rapid emergency response protects your professional reputation and prevents small issues from becoming major crises.

Stress Elimination: Stop losing sleep over technology concerns. Know that expert help is always available when you need it.

Competitive Advantage: While competitors struggle with tech issues alone, you maintain professional operations with expert backing.

Perfect For:

• Business owners who feel overwhelmed by technology but recognise its importance
• Companies that rely heavily on digital tools but lack in-house technical expertise
• Entrepreneurs who want to focus on their core business rather than troubleshooting tech problems
• Growing businesses that need reliable technology support but can't justify a full-time IT person
• Teams that have experienced costly downtime and want protection against future disruptions